Shipping & Returns
Shipping:
Welcome to PACKLIST. We want your shopping experience to be easy and satisfactory. Below, we provide you with detailed information about our shipping services, delivery times, exchanges and returns.
Shipping Costs and Delivery Times:
Spain (Peninsula)
- Free shipping for orders over €39.
- Orders under €39 have a shipping cost from €3.99.
- Delivery in the Peninsula between 24-72 hours.
Spain (Canary Islands)
- Consult.
Europe
- Free shipping for orders over €100.
- Orders under €100 have a shipping cost from €9.99.
International
- Free shipping for orders over €150.
- Orders under €150 have a shipping cost from €14.99.
Shipping company:
Spain: Post Office
Europe: According to the order.
Rest of the world: According to the order.
Tracking order:
You will receive a confirmation email after placing your order. Once shipped, we will provide you with a link to "View Order" and "Track".
Returns:
- Send an email to hello@packlist.eu within 30 days of placing the order, explaining the reason with the order number and subject "RETURN + order number".
- You will receive a code to process your incident.
- We will provide you with a prepaid return label at the Post Office.
- If the product is in perfect condition, we will proceed to refund your money.